How to Cancel Your E1 Subscription

1 min read

We get it, sometimes you need a break!

If there’s anything we can do to help, please reach out to our friendly team. We’ll do everything we can to assist.

If you’re still looking to cancel your subscription, you can do so by heading to Settings - Licences. Click the three dots on the subscription line you wish to cancel and select ‘Cancel’.

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Please note that only Administrator level users can view the Licenses tab and request a cancellation. If you are not an administrator, if you have a free licence, or if the account is overdue, you will not see the 3 dots and a member of our team will need to process the cancellation for you.

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